Work Stress Essays - Stress, Occupational Stress,

Work Stress 1.0 Introduction Throughout the eighties and into the nineties, work stress have continued to rise dramatically in organizations across North America. The eighties saw employees stressing out from working in a rapidly growing economy. During the nineties, beginning from the recession of 1992 till present day, employees are stressed by their own job insecurities in the face of massive downsizing and restructuring of organizations in order to be competitive on the global stage. Work stress is a very extensive topic ranging from research on the sources of stress, the effects of stress, to ways on managing and reducing stress. This report will focus first on the evidence for the harmful effects of stress at work, both mentally and physically. The last section will briefly explain why management should be concerned with rising employee stress and will describe some actions management can take to alleviate work stress. 2.0 Harmful Effects of Stress Most research studies indicate a high correlation between stress and illness. According to authorities in the United States and Great Britain, as much as 70% of patients that are treated by general practitioners are suffering from symptoms originating from stress . Everyone experiences stress, however, each person responds to stress very differently. Their response is dependent on how each person reacts to stress emotionally, mentally, and physically. There are, however, common effects of stress for most people on the physical and mental body. 2.1 Physical Effects The researcher Blyth in 1973 identified a list of diseases which have a fairly high causal relationships with stress. His evidence was obtained through interviews with medical experts, review of reports by the World Health Organization and consultations with the J.R. Geigy Pharmaceutical Company. The following is a list of some of the illnesses Blyth had identified : 1. Hypertension2. Coronary thrombosis3. Hay fever and other allergies4. Migraine headaches5. Intense itching6. Asthma7. Peptic ulcers8. Constipation 9. Rheumatoid arthritis10. Colitis11. Menstrual difficulties12. Nervous dyspepsia 13. Overactive thyroid gland14. Skin disorders15. Diabetes mellitus16. Tuberculosis Research conducted by Woolfolk and Richardson in 1978 further confirmed Blyths list that hypertension, coronary disease, infections, and ulcers are highly related to the amount of prolonged stress an employee is subjected to. Evidence for a causal relationship between hypertension and stress was seen in a study of air traffic controllers. The work stress is enormous for this occupation due to the high responsibility for the safety of others that people is this field must bear. This study noted that air traffic controllers experiences a hypertension rate approximately 5 times greater than other comparable occupational groups . Only in recent studies was stress linked to coronary disease. As the majority of heart attacks are caused by fatty substances adhering to the artery walls (arteriosclerosis), stress is a causal factor in that, at high levels, the amounts of the two fatty substances, cholesterol and triglycerides, in the blood steam are elevated. This is evidenced in one study of tax accountants. As the deadline for the annual tax filing drew nearer, cholesterol levels rose without decreasing until 2 months later. The situation here shows that cholesterol in the blood rises gradually with constant exposure to stress. There is also strong evidence for the causal relationship between stress and infectious disease. Woolfolk was able to show that employees that are very fatigue (a symptom of stress) were more susceptible to infections. In his study conducted upon 24 woman during the flu season, every woman was administered a certain amount of flu virus into their blood stream. Woman in the group who were fatigued were administered a smaller dose than those who were not. Woolfolk found that the women who had just gone through very stressful experiences were more susceptible to the infection despite a very small dosage of the flu virus. The other women who were not tired did not get infected even though they had considerably high dosages of flu virus in them . Lastly, evidence that ulcers are associated with high stress levels have been conclusively proven by Woolfolk. Ulcers occur when digestive juices burn a hole in the stomach lining. A person under stress or anxiety would stimulate the rapid secretion of digestive juices into the stomach. Thus, when a person is subjected to constant tension and frustration,

Finding the Perfect Job for Your Personality

Finding the Perfect Job for Your Personality It’s easy to get caught up in a career trajectory you picked out when you were young, searching for the first gig that would hire you, or that you’ve been stuck in for a while. Toni Okeson at CollegeRecruiter.com has some advice to help you refocus your job-search, whether it’s your first time or your last resort. Think about your gifts and acquired skills.Regardless of what you’ve trained to do, always expected to do, or what your family planned you’d do, get back to basics and consider what you like doing. What are you good at? What do you know how to do? What have you always enjoyed? Are you creative? A good listener? Fascinated by what makes things work? Each of these traits points to a rewarding career.Think long term.Your career is much more likely to be a path that includes multiple stops and direction changes, rather than one smooth arc. According to Frierson, â€Å"It’s a marathon, not a spring.† Make decisions based on what y ou can see yourself doing every day for years, not just what you’d like best right now.Take the financial aspect into consideration.Don’t let it be the only thing–or even the main thing–but do figure out how to make your skills and interests into the most lucrative package they can possibly be. Earning potential can change over time, but you should know what the options are. What lifestyle will you need to support? What sacrifices can you make if necessary?Any opportunities for growth?When you’re considering the entry-level positions available to you as a recent grad, don’t forget to think about where they lead in the future. A teacher could become a department chair, an administrator, a principal. Some assistant positions lead into the department they assist, others put you on an administrative track–know what you’re getting into, and know how to acquire skills on or off the job that will translate into your next step. Once yo u’re considering a career change, don’t rush into anything–a bad day at work doesn’t mean it’s time to quit and go back to school. There is always a less drastic way of making sure you’re pursuing a satisfying course of employment–just don’t forget to take yourself and your personality into account.How to Find the Career Path that Best Suits Your PersonalityRead More at College Recruiter

Memory from the past ,Going somewhere you have not been before Essay

Memory from the past ,Going somewhere you have not been before - Essay Example Moreover, I knew I had to part with some little package of money for my mum and other family members; not that they would ask for it but because the Nigerian culture accepts and embraces such acts. I had booked a flight a fortnight earlier, and the procedure was not going to be long. I therefore, hired a taxi to the airport hoping to travel the same night. To my expectation, the flight authorities never disappointed me. We left the airport in a span of an hour. Within another few hours, we were at the Nnamdi Azikiwe International Airport. We walked home happily with my mum who had been waiting at the airport. The life at home was full of fantasy. I enjoyed my favorite traditional dishes that I had missed so much. In addition, I met most of my friends that I had studied with in the local primary school. Each day was the same as the other, full of happiness, laughter and domestic chores. However, I was only to spend two weeks there in order to catch up with Paralympics, my favorite game in the Olympics. I therefore, travelled back to London. I had never attended any Olympics ceremony before so you can imagine how appealing it was going to be to me. However, I developed an interest in the leading international sports event in the year 2004 when it was held in Athens, Greece. Now here was the London Olympics 2012. I was going to watch nothing else but Paralympics. My favorite participant has always been the Briton, David Weir, and I was going to witness his victory. The 33- year old, known to many as the "Weirwolf of London", must have trained himself to gallop so well. He ended up winning four gold medals in the wheelchair marathon. I watched the 5000 meters race, which was his last race in the participation. He dominated the better part of the race battling it out with Switzerland’s Marcel Hug. It was unbelievable how he easily won the race, clinching the gold medal. Weir when being interviewed

Letter with a salutation Essay Example | Topics and Well Written Essays - 500 words

Letter with a salutation - Essay Example This entails the amount of output per worker or output per an hour worked (Jorgenson 56). If labour fails to achieve its desired object, then it is considered as unproductive. Productivity can also be defined in terms of total factor productivity which measures output in terms of the contribution of all other factors of production except labour and capital. Productivity can be determined by the level of managerial skill, innovation and teamwork within an organisation. Productivity increases with the increase in the level of managerial skills, innovation, technology and teamwork. Labour and human capital utilizes other factors of production such as physical capital, technology and land to increase the productivity of an organisation. The productivity of an organisation can therefore be measured in terms of the overall performance of the organisation in utilising its resources. The concept of productivity has been used in economics for a long time. It came from the Medieval Latin word Productivus which means product. Therefore, the term has been common ever since the medieval era. However, it became measurable and applicable in organisations during industrial revolution. The concept is still used to determine the profitability of organisations and economic growth of countries. A productive company follows specific processes of production in order to transform an input of less value into an output of greater value. For instance, in the production of clothes raw cotton is transformed in textile industries into clothe through manufacturing process. Similarly, wheat grains are transformed in a bakery into bread. These are all production processes. Productivity in these cases refers to the amount of output which results from a single unit of input, e.g. the number of clothes produced by a single unit of cotton. When I start working for your organisation productivity will be an important aspect of my contribution as I think about

Context Research Essay on Charge of the Light Brigade

Context Research on Charge of the Light Brigade - Essay Example The poem is based on the Crimean war in which the Russians, British, Russian French and Ottoman Empire participated (Donner 5). The war took 3 years and the combatants were fighting for Ottoman territory that was in a decline at the time. The events are actually based on a true story of the light brigade, which was supposed to pursue and capture a Russian artillery train, but instead ended up being sent to the â€Å"Valley of Death† (Tennyson 7, 16); so named because it was an ideal kill zone as they were heading directly towards a heavily fortified Russian defense. The soldiers understood that there had been a mistake and the Commander had blundered but like true British soldiers, they stuck to their orders and never questioned them marching gallantly to their death. In the contemporary setting, the poem is so popular because it reflects the expression of courage under fire and impossible circumstances and the ability of the British army to prevail bravery even in the face of death (Rumens). Many of the soldiers were cut down and historically it is approximated that over 247 out of the 600 soldiers were killed. This is not very much unlike the situation that was replicated in the recent Afghan and Iraq invasions in which hundreds of soldiers died in wars that coud as well have been needless but they were just following orders. The peom is thereore likely to appeal to the modern audience especially in lieu of the fact that the cause of the deaths could be attributed to a miscommunication between the solders and the officers. The phrase â€Å"valley of death† appears to be an allusion from the bible in psalms when David says he will not fear to walk in the shadow of death, the soldiers appear not to fear the danger of death because they hav e faith in God. In contrast with psalms, the subjects in the poem had unwavering faith in their leader but

Communication in Care Settings

Communication in Care Settings The Croft Nursery school is a chain of day-care centres throughout the Newcastle-under-Lyme area, it takes children from 0-4 years before preschool and has close links with the local hospital with kids need specialised attention for disabilities and medical conditions. Communication is very important in this care setting both between staff and children and there are different ways this communication takes place through oral, written, body language and special communication Oral communication is by far the most common between staff you can quickly and easily share information and build relationships easily with colleagues- it is also important to use oral communication with the service users as it builds a relationship with them and helps them learn and understand language. The use of oral communication and the language use differs for staff, parents and children-staff may use informal language the bond with each other and clear precise formal directions when exchange information. Calm and welcoming tones would be used to welcome parents and exchange information about their child, it is more informal as it is very stressful for parents to leave their children and they need to feel secure and relaxed. When using oral communication with children it is important to use clear and simple language, speaking slowly using other forms of communication such as body language and signs to help them understand. Listening is also very important as children are not al ways clear when they speak Body language and non-verbal communication links in with oral communication and helps connect with the service users when lack of language is barrier to effective communication- it is important to maintain eye contact, keep your body language open and relaxed and use non-verbal sins such as nodding and smiling to show you are listening-it is very important with children as they are very sensitive as their oral skills are less developed so they rely on facial expression and body language to communicate with you. I observed at the nursery with the younger toddlers they would teach the children certain signs such as patting their mouth to ask for food- so that they could communicate what they needed with the care workers before they learned the words to ask. It is important to watch a childs body language as they may not verbally express it if they are in pain or discomfort so a care worker needs to have effective communication and pick up on any non verbal signs that a child may be in distress. Written communication is often used in many care settings-it allows information to be recorded and therefore reviewed later and eliminates the possibility of human error-for example a human may not remember being told of a specific allergy or a medicine that a child needs- and the child cannot communicate it-but written notes support the care workers and allow them to keep a detailed account of the child needs. Written communication is used throughout the day-care- parents, children and staff have to sign in and out of the building to keep track of the children who are there in a emergency and protect the children-as the staff know who is in the building at all times. Written communication can make information readily available to service users through websites, leaflets and posters-they can see what services they are providing and their produces as well as seeing what their child does on a daily basis.As well as being aware of opening times and ways to contact the centre Computerise d communication also ties in as they can email or text to communicate with the daycare workers during the day and see how their child is doing. Sometimes special methods of communications are used especially with younger children who only have a simple grasp on language such as signs to direct them and give them instructions such as diagrams outside the toilet to tell them to wipe and wash their hands and directions on the coat hangers to direct them to how to easily put their coats on. Children can also communicate and express themselves through artistic activities and this allows them to grow and develop their communication skills and learn to express themselves. Children with special needs may need different forms of communication such as sign language or Braille and the centre has employees with skills the cater to their needs as they are learning to communicate. Makaton is also a useful for communication with children with learning difficulties as many of the children at the day care have learning difficulties or disability, Makaton uses signs and symbols, on picture cards and ties into to facial expressions to help the m understand. Communication between individuals does not always go smoothly, as there are often barriers to effective communication between people. If part of the communication cycle is unclear things can become confused for example if the person cannot correctly articulate or express what they are trying to say, they may not be listening attentively, they may use terms or colloquial language that the other person is unfamiliar with or try to communicate an idea with someone assuming they already have the relevant knowledge to understand it. There are many barriers’ that can affect communication such as sensory deprivation, foreign language jargon, slang, dialect or cultural differences. There are techniques to overcome barriers that occur in communication, oral communication is often used in care settings but there can be misunderstandings when people use slang, jargon or are simply not listening but you can overcome this using your verbal skills effectively, by paraphrasing to make sure you received the correct message, speaking clearly using simple English, and using a range of open and closed questions to get the information you need for example using closed questions to get simple and quick answer and open questions for a more detailed and emotional response. Be-aware of cultural differences as certain words e.g. sick which means good to younger people but disgusting or unwell to older people and I gestures that are acceptable in one country can be extremely rude in others for example in Greece the okay hand sign is rude and is insinuating that you think they are a phallus. Sometimes communication is hindered because the service user may have issues hearing, see ing or simply understanding language therefore other forms of communication must be employed such as sign language, Braille or lip reading to allow the user to communicate. The most important things to assure effective communication is making sure that you are both comfortable and attentive taking into note environmental factors and making sure there are no physical barriers between people communicating and they are in a well lit comfortable area. You must be very aware of your body language, too close, eye contact and body language focused on the user can demonstrate interest and concern but can also be seen as aggressive especially in other cultures so be sure to keep a adequate distance but not too far to feel unapproachable or cold. Keep your body at a slight angle therefore leaving your body language open and keep frequent but not constant eye contact. Listening is always the most important aspect and is essential in care settings as you may miss a vital piece of information that could help you treat a patient or treat a service user in a critical situation. Research has been done into communication and several theories have arisen from this and can provide guidance for care workers. One of the most well knows is the SOLER theory- it follows five basic points S Sit attentively at an angle It is important to sit attentively at an angle to the person who uses the service. This means that you can look at the person directly and shows that you are listening to the person seated beside you and that you are conveying interest. O Open posture It is important for a practitioner to have an open posture. This means not sitting or standing with your arms folded across your chest as this can sometimes signal that you are defensive or that you are anxious. If a practitioner has an open posture the person may be more inclined to elaborate on their concerns. L Leaning forward It important that practitioners lean forward towards the person using the service, this shows that you are interested in what the person is talking about. It is also possible that the person may be talking about personal issues and so may speak in a lower or quieter tone of voice. In addition you may want to convey a message in a lower or quieter tone of voice if you are seated in a public environment. E Eye contact Eye contact is important as this demonstrates that practitioners are interested and focused on the message that the person using the service is conveying. You can also develop a sense of the person’s emotional state by making eye contact, therefore, enabling you to judge the extent to which the person may be experiencing difficulty. R Relaxed body language It is important to have a relaxed body language as this conveys to the person using the service that you are not in a rush. This will enable the person to develop their responses to questions in their own time Implementing this theory provide multiple benefits to a person using the service they will feel listened to, develop a close relationship with the practitioner and feel that they care, which will make him/her feel less vulnerable and will feel more positive about asking for help if they feel that they will receive it in a non-judgemental and productive manner. It also benefits the care practitioner as they will understand the needs of the person using the service and therefore effectively address the needs of the person using the service and review care plans more efficiently. Another theory of communication is Maslow’s hierarchy of needs, According to humanist psychologist Abraham Maslow, our actions are motivated in orderto achieve certain needs He presents this in a pyramid format as you need to fulfil the lower greater needs before you can fulfil higher lesser needs at the bottom of the pyramid is Physiological needs are the physical requirements for human survival, such as water, food, sleep, warmth etc If these requirements are not met, the human body cannot function properly and will ultimately fail. Physiological needs are the most important; they should be met first. With their physical needs satisfied, the individuals safety needs take precedence as in the absence of safety people feel stressed and can experience post traumatic stress disorder-people who are being threatened abused or live in a dangerous or war torn environment cannot concentrate on higher psychological needs and it is a basic animal instinct to need to feel safe and secure in their health and well-being. After physiological and safety needs are fulfilled, the third level of human needs is interpersonal and involves feelings of belonging such as love, family and friendship this need is especially strong in childhood and can override the need for safety as witnessed in children who cling to abusive parents. Lack of love and belonging– due to isolation, abuse, hospitalization or neglect. – can impact the individuals ability to form and maintain emotionally significant relationships in general, such as friendship, romantic relations or any intimacy with another person and Many people become susceptible to loneliness social anxiety and clinical depression n the absence of this love or belonging element. T The fourth tier is esteem-All humans have a need to feel respected; this includes the need to have self esteem and self-respect. People often engage in a profession or hobby to gain recognition. These activities give the person a sense of contribution or value. People with low self-esteem often need respect from others, and seek to please others or achieve fame or glory but self esteem needs acceptance from within and is not found in others Psychological imbalances such as depression can hinder the person from obtaining a higher level of self-esteem or self-respect. People need self esteem and it makes them aim to better themselves and achieve things. Without these things low self esteem may lead to an inferiority complex, weakness, and helplessness. At the top of the pyramid is self actualization this level of need refers to what a persons full potential is and the realization of that potential.individuals may perceive or focus on this need very specifically. For example, one person may have the strong desire to become an ideal parent, another to build their own business and simply gain great athleticism; it may even be expressed in paintings, pictures, or inventions.As previously mentioned, Maslow believed that to understand this level of need, the person must not only achieve the previous needs, but master them. Using this theory in care settings help us understand what the patient needs by looking at what they have fulfilled in their life and what they still need-for example a depressed patient cannot be treated for hormonal imbalances or issues with intimacy etc. If they are in an unsafe environment or have no shelter or lack of food-those needs must first be addressed before you can address issues further up Maslow’s hierarchy of needs. It helps us better structure our care and help patients more efficiently. I experience all these forms of communication and issues when I did experience at The Croft nursery. During my time their I circulated between the different ages of children and learned about the communication between the staff with children of different ages and also how they communicate with each other, which helped me better explore communication and understand it rather than simply reading about it. At the nursery, I participated in games with the children, sat them down for dinner, took them for walks and laid them down for naps. I found it very easy to engage with the children and feel this was a strong point of mine I kept my body language open and very positive and was good at getting the children to open up. Sometimes I struggled with the language barriers with younger children as it is hard to understand what they want and can be confusing but I got used to looking for other signs and body language to understand what they wanted from me. I took direction well from the staff and enjoyed working with them-they were very clear and had good communication all over the building, there was no confusion where I was going and what I was doing and the use of telephones connected in each room made it easy for them to ask for help or anything else they needed from other rooms. The only complaint I would have is some of the staff could be a bit more rude and less welcoming and would discuss topics around the young children that wasn’t appropriate especially as the children were just starting the learn language. I would say that my weak point would have been communicating with the children to make them understand what they couldn’t do- I found it very easy to get them to do things and play with them but when it comes to the negative side such as telling them off I found it difficult as I felt uncomfortable being so negative to other people’s children and would need to work on and research it for next time. I a lso feel that I could benefit of more extensive training and explanations of techniques to use with the children. Communication in Care Settings Communication in Care Settings Introduction This unit investigates the different types of communication skills used in care settings and their purpose. I will give an in-depth description of the different types of communication used in care settings and their purposes. The description will clearly show how people are valued and supported by the different types of communication. These include; written, oral, computerised and special methods. Also, I will show my understanding of how the application of the values of care by practitioners when communicating with people who use services can be supportive. These values of care include; promoting equality and diversity, maintaining confidentiality and promoting individual rights and beliefs. For example, confidentiality is a key value in health and social care and that may be faced by confidentiality dilemmas and in such cases what to do if information is given and is felt this should be shared. I will show a high level of understanding of how communication can be supported and inhi bited by factors, which can influence communication which includes the use of the values of care. The factors include; positioning (for example, space, height), emotional (for example, fear happiness, self-esteem, trust, empathy, responsiveness, attentiveness, respect) environmental conditions (for example, space, noise, lighting, ventilation) and special needs (for example, using appropriate vocabulary, sign language). A wide-range of examples will be given. Furthermore, I will also show my understanding of the importance of the content that is being communicated. Within health and social care settings communication is key to communicate with other practitioners, people who use these services and relatives. I will consider the different types of interaction, their purposes, the people involved and how to build a professional partnership with people who use services. There are a variety of skills used within care settings when communicating with others and these influence the effectiveness of the communication. I will give a detailed and comprehensive explanation of four communication skills used by practitioners in one care setting and how skills may affect interaction, how they can minimise communication barriers and help value individuals. Examples of skills include; tone of voice, pace of voice, eye contact, facial expression, clarifying, posture, paraphrasing and empathising. Detailed reasons for using each skill will be given. Also, I will show a high level of understanding of how people who use the service are valued and supported by the application of values of care and appropriate use of communication skills. A wide range of appropriate examples will be included. I will demonstrate the ability to select and use appropriate information from a wide range of sources, for example, books and the internet, for at least two theories of communication. I will give an in depth explanation, showing a high level of understanding of how these theories can be used as a strategy to enhance and prevent barriers to communication and to provide guidance about how to effectively communicate with people who use the service/practitioners. I will include theories relating to; group structures, the communication cycle, the structure of interactions, SOLER and theories of formation. I will provide comprehensive records of one interaction with a person who uses services/practitioners or a small group of people who use services/practitioners. These will be supported by records that show how the interaction was planned and conducted, the aims and objectives and the skills used for the interaction. The information considers, at a comprehensive level, the skills used the factors that supported and/or inhibited the interaction and information which shows a high level of understanding of how the values of care were applied. I will produce a comprehensive evaluation of the interaction which shows evidence of reflection, analysis and conclusions; I will consider the interaction from their own and the person/people who use services/practitioner(s) perspective. I will include a witness statement. Lastly, I will describe in detail realistic improvements that could be made. Different Types of Commutation used in Care Settings There are many circumstances in a care setting, where is it vital to exchange information. Communication enables the building of appropriate relationships and meeting the physical, intellectual, emotional and social needs of service users. The quality of communication will form the value of relationships and the ability of carers to meet service user’s needs. Types of communication include; oral, written, computerised and special methods. Oral Communication http://ec.l.thumbs.canstockphoto.com/canstock6638212.jpg Having a conversation with someone consists of the development of skills and social coordination. This means; showing an interest, being interesting and having the ability to start conversations and end them. When communicating orally with others within a care setting may have different intentions. These may include; giving information (for example, service providers within a GP may state what and where services are available), obtaining information (for example, when a child begins nursery contact information will be given to early years staff and is used if contact with any child’s parents is necessary) or even to exchange ideas (for example, within a care home elderly individuals may share present or past experiences with others) Giving and obtaining information is essential because the content must be accurate. If incorrect ‘facts’ are given, the individual who needs the information will be misled and this may result in serious consequences. An effective approach of ‘making a connection’ is by putting people at their ease by taking an honest interest in them. This should apply whether you are giving the information to an individual or even if you are receiving the information. In addition, if an individual is from a different culture, it is vital as this shows the value of diversity. Also, being open about what individuals are aiming to accomplish and inspiring the others to do the same is also needed when giving, obtaining information or exchanging ideas. When talking to people, non-verbal signals, such as gestures or smiles are regularly used. This is reffered to as ‘body language’ and is also a method of giving messages to individuals with whom we are talking to: for example, smiling will express friendliness. When individuals communicate with each other they send messages and unveiling information. When communicating verbally, messages are encoded by a sender and decoded by a receiver. http://www.mindtools.com/pages/article/newCS_99.htm Communication in different settings is likely to be of a complex nature; therefore this means it may have a number of intensions. For example, care workers will need to be conscious that each individual will have their personal way of understanding messages. Effective communication refers to more than just passing on information and consists of involving or engaging with another person. Tearesa Thompson (1986) argues that communication is significant for two main explanations. Primarily, communication allows individuals to share information. Also communication allows relationships between people. Thompson states ‘communication is the relationship’. Therefore, speaking or signing is essential to creating relationships between people, and care workers must have highly developed social skills, to ensure their ability to work with the variety of emotional needs that service users will have. Examples of tasks, where verbal/oral communication is vital; Asking for information Explaining issues, policies and procedures Building an understanding of another person’s life Clarifying issues Problem solving Exchanging ideas/learning new ideas Carrying out interviews and assessments Building a sense of trust Establishing professional relationships Providing emotional support Calming people who are experiencing strong emotions Welcoming people Written Communication http://files.www.lawyersmutualnc.com/Newsletter_Clipart.gif http://comps.fotosearch.com/comp/IMZ/IMZ199/writing-letter_~szo0432.jpg The written word is used extensively and is the most frequently recognised method of communication. The rules that administer writing are different from those that are accompanied for spoken language. Within many settings accuracy of the written word is particularly essential. For example, if inaccuracies take place with keeping of formal records within a GP; an individual might have the incorrect treatment or be given improper information with possible severe consequences. Essentially this could result to a complaint being put forward or even court proceedings being taken against the organisation. When writing information down it must be; clear, accurate and legible. Inaccurate, written records could result in; inappropriate actions, failure to act or complaints and litigation (legal action). In many settings, written information is used to record personal history. For example in early years settings communicating in writing helps care workers to keep in contact with parents, friends of the organisation and other professionals. The intentions may be on giving or obtaining information or exchanging ideas. In many settings the communication policy will lay down that all written communication needs be shown to the manager before it is passed on. It recommended that copies of written communication should be kept in case they are essential for future reference. Types of written communication may include; Letters Appointments, information about meeting, visits, tests results Accident slips To inform of minor injury to children Care plans A plan of the care an individual is to receive Menus The choices available at meal times Monitoring medical records Temperature, pulse or, in early years, the progress that is being made Newsletters Giving information about events Notice boards These can be reminders or information about group meetings Personal history Individuals details about past and current experience Computerised Communication http://www.fcps.edu/LibertyMS/images_top/News/email%20clipart.png In recent years the development of email has grown to be a frequently used method of communication. Emails can be both formal and informal depending on their intension. An advantage of emails is that it is a fast technique of communicating with another individual or organisation as answers can be received in a matter of minutes, rather than having to wait for a number of days. Care must be taken to make sure that confidentiality is maintained and only shared on a ‘need to know basis’ only. In addition, the internet is too increasingly being used as a source of information for various types of purposes. Computers use the written word, as their main function, but they are also used to show information in graphics and sounds. Electronic forms of communication such as mobile devises are currently the most used technology in the many individuals everyday life. In many settings computers may be used for interacting between one organisation and another. For example, a GP surgery could use the computer to send information about a patient to a consultant at a hospital, to send a prescription to a pharmacy or even to send essential information to an individual’s home address. Moreover, this is similar as an internal network system can also be in place to ensure that employees within one setting can be linked with others to share information. For example, within school organisations, teachers can be sent key information via email. With electronic records it is important to; Keep a ‘back up cop’ increase the system crashes Use a password security check to make sure that only certain staff have access Find out about the policy on the printing of details so that hard copies do not get lost, or even seen by others Know the policy on who is authorised to update or change records. The recording system must prevent information being altered or lost by accident Print out fixed documents in an appropriate confidential area and keep the documents in a safe system to prevent unauthorised people having access to confidential material In all situations care needs to be taken to guarantee that the requirements of the data protection act are followed when using the computer. The act: generated new obligations for those keeping personal information, entails that a service user can be given a copy of any information that is kept about them (this is known as your ‘right of access’), requires that any incorrect information about a person is modified or deleted, gives an individual the right to complain to the data protection commissioner if they think someone is keeping data and is not conforming with the act, permits individuals to declare compensation through the courts if they suffer damage through mishandling information about themselves, enable an individual who uses services to find out from any person or organisation whether information is being kept about them and if they do to be told the type of information kept and the purposes for which it is kept. People keeping personal information should give individuals access to their personal information and can correct or delete any information found to be inaccurate. Settings must: get personal information fairly and openly, use it only in ways compatible with the intension for which it was given in the first place, secure it against unauthorised access or loss and make sure that it is accurate and kept up to date. Special Methods All health, social care and early years’ settings must be ready to offer individuals with special needs where communication is concerned. Special needs may include the following: hearing impairment or deafness, poor eyesight or blindness, language difficulty (including English not being first/preferred language). Therefore, there are a number of organisations that can provide support with such needs for example, Makaton, Braille, Sign Language and Interpreters. Makaton http://www.jacobbailey.com/wp-content/uploads/2010/03/MAKATON_SIGNS.png Makaton is a language programme using signs, speech and symbols to help people to communicate. Makaton aids individuals who have a hearing impairment or who may have a learning difficulty to communicate with others. It is designed to support spoken language and the signs and symbols are used with speech, in spoken word order. Makaton uses an established set of hand movements to convey meaning. Today over 100,000 children and adults, use Makaton symbols and signs. With Makaton, children and adults can communicate straight away using this language programme. With young children it is usually as soon as it is recognised that they have a need. Some individuals then naturally stop using the signs or symbols at their own pace, as they develop speech. However for others this system is required throughout their lifetime. For those who have experienced the frustration of being unable to communicate meaningfully or effectively, Makaton really can help. Makaton takes away that frustration and enables individuals to connect with other people and the world around them. This opens up all kinds of possibilities. Makaton helps deliver extra clues about what someone is saying. Using signs can help people who have no speech or whose speech is unclear. Using symbols can help people who have limited speech and those who cannot, or prefer not to sign. Makaton is extremely flexible as it can be adapted to meet an individuals needs and used at a level appropriate for them. It can be used to: Share thoughts, choices and emotions Label real objects, pictures, photos and places Take part in games and songs Listen to, read and tell stories Create recipes, menus and shopping lists Write letters and messages Help people find their way around public buildings Braille http://thumbs.dreamstime.com/x/braille-reading-1484302.jpg Braille is a system of raised dots that can be felt with fingers, for people who have limited vision or are blind, this system provides the opportunity for independent reading and writing as it is based on ‘touch’. Braille was introduced by a Frenchman blind person named Louis Braille in 1829. Using the correct computer software, individuals can translate written material into Braille and print out using special printers. Braille can be very useful to individuals who use services who have poor eye sight as they are able to read leaflets and hand-outs that provide information regarding their treatment, as well as being able to read books and magazines and satisfy their personal intellectual needs. Sign Language http://www2.le.ac.uk/departments/modern-languages/lal/NEW%20COURSES_FROM_JANUARY_2014/images%20NEW2014/BSL.jpg Sign Language is a visual means of communicating using signals, facial expression, and body language. Sign Language is largely used by people who are deaf or have hearing impairments. Within Britain the most common form of Sign Language is known as British Sign Language (BSL). British Sign Language has its individual grammatical structure and syntax, as a language it is not dependant nor is it associated to spoken English. British Sign Language is used amongst 50,000 – 70,000 people within the UK. The government officially recognised British sign language, in March 2003 as an official minority language, this lead to an increase in raising awareness of the BSL campaign. British sign language has a phrase ‘make your fingers counts’ which appeals to children. British sign language can be taught at any age, for example even children are intrigued about BSL. It is a language that has developed over hundreds of years and enables interaction between people who otherwise might experience difficulty. Interpreters http://www.lexlogos.com/images/blog/Lexlogos-LLC-Happy-International-Translation-Day.jpg Interpreters can be used to support communication with service users for whom English is not their ideal or first language. In the past usually service users have brought along translators which have been people who are members of their own family. However this has currently been decreasing as it was considered by many individuals that using family members was not beneficial, as service users became aware that the information may not necessarily be kept confidential even by using family members. For example, a daughter (family member) who is translating for her mother (service user) can discover that her mother has a terminal illness, in this case a mother would rather have someone who is not a member of the family to ensure nay health problems are kept confidential and shared only on a ‘need to know basis’. Within a lot of health, social care and early years’ services, there are leaflets available which cover a variety of health topics or health facilities and are produced in a number of other languages (including English). Therefore many service users within our multi-cultural society have full access to the information needed, rather than having to use a translator.

The Hurricane, Directed by Norman Jewison Essays -- Movie Review, Film

I have recently viewed the film ‘The Hurricane’, directed by Norman Jewison and starring Denzel Washington as Rubin ‘Hurricane’ Carter, the boxer jailed for crimes he did not commit. This emotional drama is a fantastic watch, with Rubin and his friends battling for his freedom after twenty years of unfair punishment. This film has been a hit all over the world and not only is it a great watch worth every penny but it sends out messages about believing in yourself and never giving up in what you believe. This action packed review will attempt to talk you through this roller-coaster of a story. Hold on tight! Rubin Carter was born May 6th 1937 in Patterson New Jersey, the fourth of seven children to parents with in a stable marriage. Rubin earned himself a criminal record at the age of 14 and was sent to a juvenile reformatory. He escaped from the juvenile centre and joined the army at age 17 but was a poor soldier and was discharged from service after 21 months of his three year service. After being released from the army he returned to New Jersey and was picked up by the authorities and sentenced to an additional ten months for escaping. Shortly after being released he was arrested for a series of street muggings, including a black, middle-aged woman and served four years behind bars. All of this adds up to a large criminal record and one of the possible reasons Carter was thought to have committed the murders for which he was jailed. Despite this, Rubin Carter is portrayed as the victim in the film, a bold choice by Jewison but one that works well as he was released from prison some t wenty years later and this makes for a good story with a happy ending when Carter is released, finally winning the biggest fight of his life - ... ...close-ups used on Rubin’s face showing the beads of sweat dripping down his face shows how hard his life in prison is and how he is suffering, again this may have been intentionally used by Jewison to create a feeling of sympathy. Another important feature is the soundtrack to a film which can add to the atmosphere and in this scene a slow and sad tune is played which fits in with the cinematography of the scene and the happier times in the film, when he is released for instance, happier music is played – the Bob Dylan song ‘Hurricane’ is used for example. To conclude I believe that ‘The Hurricane’ is an excellent production which Norman Jewison should be more than proud of. The cast was expertly chosen and definitely produce the goods in front of the camera. The cinematography and soundtracks add to the felling and is definitely a film worth seeing.

The Devil’s Snare

The Devil’s Snare: The Salem Witchcraft Crisis of 1692 By Mary Beth Norton In the Devil’s Snare is a book about the Salem Witchcraft Crisis of 1692 in which the towns people accused women and men of using witchcraft to cause unexplained happenings throughout the town. The men and women appeared to be possessed by the devil, nothing else could explain it. In early times people didn’t understand reason. Especially the Puritans who only saw God’s will and the evilness of the devil.During the Salem witchcraft crisis, Puritans struggled to decipher communal security and find the truth around them. They believed that Satan recruited humans to do his evil and be servants to him, i. e. witches. The witches had a magical power that allowed them to harm others. To protect the community the judges of the town took it upon themselves to hold jury trials and hang the witches as punishment. Many believed the witches were burned at the stake, however that is untrue. The idea of witchcraft seemed to be the only logical answer to the community.Nothing else could possible explain the fires, flood, windstorms, droughts, livestock disease, and epidemics raging through the town. These issues needed an explanation. Puritans could not conceive the notion that this could simply be misfortune, due to their belief in Gods will. Witchcraft was the only explanation because many members of the community dabble in it here and there to spell curses or fortune tell. Although the belief in witchcraft was widespread the prosecution of the witches was sporadic and only a few towns executed the witches.Many towns held trials, because they didn’t want to rush to judgment. However it was not easy to prove witchcraft, until 1692 when things turned for the worse and problems increased dramatically. Desparate for an answer the towns people finally started to believe this was the only explanation. The town of Salem was an already troubled when the happenings began. Me mbers of the town often fought over pretty much anything. The first witches were teenager girls who saw hallucinations; the town took this very seriously.The accusations led to formal charges filed against thirty-eight men and one hundred six women. Prosecutors were able to obtain fifty-four confessions, which was used at evidence to execute twenty people (fourteen women and six men). Mary Beth Norton wrote this book as if she was on a witch hunt herself. She had a one way direction of writing and was not objective to both sides. If she were on the jury of the Salem Witches she would have convicted them herself. I did not like the book because I felt it left me hanging, longing to know the other side of the story.

buy custom What Makes Hills Like White Elephant a Fine Story essay

buy custom What Makes Hills Like White Elephant a Fine Story essay Hills Like White Elephants was first published in 1927 by Ernest Hemingway. The story is based on a young couple faced with drastic decisions in life. Although the story did not mention a word like abortion, Hemingway used his powerful literary knowledge and skills to drive the idea home. This paper will basically focus on analyzing what makes Hills Like White Elephants, by Ernest Hemingway a fine story. Even after such a long time since its publication many still considers the Hills Like White Elephants, by Ernest Hemingway a great story. His plain-style prose and iceberg principle makes the story more enjoyable to the reader. He only shares enough about the couple to keep the reader interested but omits some details deliberately in order to arouse the readers mind into critical thinking. He exercised authentic writing which helped him translate his emotional experiences into a story. Bearing in mind that the author wanted to put across a sensitive issue of abortion, screening of the words was very important. Hills like white elephants is a story involving a couple who argued on whether to undertake an abortion or not. And since at that time abortion was universally illegal and a taboo, the author used his artistic credibility to put his message across. Throughout the story, Hemingway delibeately withheld some key details like the physical descriptions of the couple and occupation of the male protagonist. The reader is therefore required to join up the disjointed conversation between the two in order to establish a flow. However, reading through the story help us to notice that the girl named Jig resisted her companions idea of abortion. This is seen when the girl started to pose some empty questions to the man. Hemingway (1) she asked, Thats all we do, isnt it-look at things and try new drinks? The girl was also able to realize that her lover did not share her vision of a happier future. She said, And we could have all thiswe could have everything and every day we make it more impossible (Hemingway 2). The story however leaves the reader wondering what really happened to the couple, whether Jig accepted the demands of her boyfriend and thus board the train to Madrid for the abortion, or whether she resisted the move and opted to be ar the child terms alone. The confusion arises when the girl finally seemed to agree with the man by saying, Theyre lovely hills.they dont really look like white elephants. I just meant the coloring of their skin through the trees (Hemingway 1). Hills Like White Elephants is connoted by symbolism throughout. Thiis is shown by Jigs symbolic freight of words like, They look like white elephants (Hemingway 1). In addition the author used poetic simile in order to bring out the contrast between the two. For instance, when Jig said, They look like white elephants, the American responded, Ive never seen one, then she said, No, you wouldnt have. But the man said, I might haveJust because you say I wouldnt have doesnt prove anything (Hemingway 1). The hills symbolized the girls fertility, while the white elephant symbolized her unborn baby. Hemingway also used his technical crafting to make the story more demanding to the reader. Sarcasm is used when the man tried to convince the girl to undertake the abortion procedure and she said, I will because I dont care about me (Hemingway 2). This is an expression that automatically shows her feelings towards the whole process. The author also used suspense skills to make the story more ambiguous, and this left the readers wondering of what transpired afterwards. Symbolisms, similes, sarcasm and deliberate omissions of details make the story more fascinating and enjoyable to read. The combination of all this makes Hills Like White Elephants a fine story too. Buy custom What Makes "Hills Like White Elephant" a Fine Story essay

Medium vs. Media

Medium vs. Media Medium vs. Media Medium vs. Media By Sharon Medium originates from the Latin meaning middle, midst or means and this sense has carried through its various meanings. The 16th century meaning of intervening substance gave rise to the 19th century meaning of enveloping substance, a term often used in scientific experiments. Since the 18th century, medium has also meant intermediate agency (which no doubt is responsible for the medium who communicates with the other side). The mass media also share this origin. Radio is a medium (or means) of communication. With the advent of national broadcasting of radio programs in the 1920s, the term mass media was born. Given its Latinate origin, many people wonder about the correct plural of medium. Merriam Webster Online states that media is the correct plural of medium in almost all cases. However, many people also use media as a singular noun when referring to the mass media. Here are some quotations from newspapers: platform, Periscope, as a gathering place for gamers. Facebook has also been scrambling to get in on the growing medium, courting individual gamers and adding the ability to tip streamers on Facebook Live as part of its â€Å"gaming (www.nytimes.com) News media finally calls out Trump on his lies. Outrage over the Trump administrations policy of separating children from their parents at the border is clearly growing, and it looks as if the media are a driving force behind it. Finally, were saying what everyone has known for Were quick to condemn the culture of entitlement for sports prima donnas, but weve created the same cozy cocoon for media stars. Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Vocabulary category, check our popular posts, or choose a related post below:Homograph Examples10 Colloquial Terms and Their Meanings20 Tips to Improve your Writing Productivity

Moderate Sedation by K2N Assignment Example | Topics and Well Written Essays - 500 words

Moderate Sedation by K2N - Assignment Example As K2N points out, everyone will be brought up to the same level of education in Capnography readings and waveforms, and this will include a full listing of the training modules, including PowerPoints, which will be made available, presumably, on the center’s Intranet. K2N, however, does not present a specific initial method of disseminating the information, such as in a roundtable, for the initial overview. Center Leadership should always be included in the first output of dissemination of the information regarding the program, including the Financial Officer, who must make a financial determination of the cost in using this tool more often, and what it will cost to maintain it accordingly. Accordingly, if current staff members, who are already knowledgeable in how to use the apparatus, will be required to conduct the training, then a schedule may need to be designed to allow for such training, so no one person is teaching more than another one (Melnyk & Fineout-Overholt, 201 1).As K2N points out, everyone will be brought up to the same level of education in Capnography readings and waveforms, and this will include a full listing of the training modules, including PowerPoints, which will be made available, presumably, on the center’s Intranet. K2N, however, does not present a specific initial method of disseminating the information, such as in a roundtable, for the initial overview. Center Leadership should always be included in the first output of dissemination of the information regarding the program, including the Financial Officer, who must make a financial determination of the cost in using this tool more often, and what it will cost to maintain it accordingly. Accordingly, if current staff members, who are already knowledgeable in how to use the apparatus, will be required to conduct the training, then a schedule may need to be designed to allow for such training, so no one person is teaching more than another one (Melnyk & Fineout-Overholt, 2011). This plan looks to be a very promising addition to the function of the emergency department, albeit that there are some wrinkles that will need to be smoothed out before implementation. The plan, in dissemination of the information, is a bit vague, but implementation will be an important addition to the emergency department. There should also be a review after a certain number of weeks, maybe two, to determine how the program is working, relative to the success in the emergency department, and how finances are affected by the changes.  

The Design of Health and Safety Control Systems Assignment - 1

The Design of Health and Safety Control Systems - Assignment Example The design of any equipment used at work is controlled and measured by various legislation, with the supply of machinery (safety) regulations 2008 covering the stepladder involved in this operation (Policy Group STSU, 2008). The Provision and Use of Work Equipment Regulations 1998 cover the stepladders usage and maintenance throughout the operation (Policy Group STSU, 1998). This PUWER legislation requires that the equipment be ‘suitable for the intended use’ and ‘maintained in a safe condition’. Regular checks are required by this legislation, and all checks should be recorded to ensure that the equipment is in the best possible condition to prevent health and safety issues. Additionally, all employees concerned in the operation are required to have adequate training. To verify the competence of these employees, the PUWER legislation requires that all equipment must be used by those who have received adequate information with which to use the equipment safe ly. In this case, to ensure that all employees are competent, they must be shown the correct use of the ladder prior to the operation despite any prior training. For the chemicals, the correct safety procedure should be carried out and the employees should be familiar with the packaging to ensure they know the risks and signs. The Dangerous Substances and Explosive Atmopsheres Regulations 2002 (Disease Reduction Programme Office, 2002) requires that all substances that are flammable are controlled, and employers should ‘find out what dangerous substances are in their workplace and what the fire risks are’, as well as ‘put control measures in place to remove [or] remove’ the risks. Employees should be properly informed about and trained in the usage of these chemicals. The sealant, in this case, is the dangerous substance and the employees involved should be informed of the risks and training in its use. Finally, the welfare of the employees is also a concer n in enclosed spaces. The Confined Spaces Regulations 1997 should be followed stringently to ensure that work in the enclosed space is safe, healthy and poses no risk to welfare. Checks Hazard Control Measure Results What else can be done? Safe? Spray Sealant Ensure all employees using this substance understand the risks of the substance and the emergency proceedures involved Spray Sealant Ensure all employees are provided with masks to prevent any damage to health from the sealant Ladder Ensure that ladders safety information is up to date and appropriate checks have been carried out Ladder Ensure all employees are trained in the proper usage of the ladder Ladder Ensure all employees are provided with hard hats to prevent damage to the head in the case of a fall Transport Ensure all employees have clean drivers licenses and are aware of the dangers of driving down private lanes (as well as normal driving dangers) Risk Assessment What are the hazards? Who might be harmed and how? Wh at are you already doing? What further action is necessary? Action by who? Action by when? Done? Ladder The employees using the ladder to access the sewer Ensuring that training and equipment is safe and in place. None Spray Sealant The employees in the confined space in which the sealant is being used Ensuring that all fire risks are assessed and removed as much as possible. All employees are aware of the evacuation procedure for this task. All employees have the appropriate equipment for this task.